Frequently Asked Questions

Everything you need to know about shopping with Rokers.

How long does shipping take?

Standard shipping typically takes 3 to 5 business days within the continental US. International orders may take 7 to 14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, earrings and intimate apparel cannot be returned.

How do I find the right size?

Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the best fit.

What payment methods do you accept?

Rokers accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Can I track my order?

Yes, once your order has been dispatched, you will receive an email notification containing a tracking number and a link to monitor your delivery progress in real-time.

Are your materials sustainably sourced?

At Rokers, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2026.